A. Annika Smith, PMP


Areas of Expertise

Senior technical project manager with 10+ years experience in application development and infrastructure projects. Collaborative team player with strong understanding and expertise in SDLC, team building, general management, budgeting, and product development. Expertise includes:

  • Hands on Project Management
  • Requirements gathering & engineering, JAD Sessions
  • Training/Corporate Education
  • Customer Service Delivery
  • Design/Desktop publishing
  • Quality Assurance & Control
  • Technical Architecture, Development & Documentation
  • Collaborating, Team Building & Leadership
  • Offshore Experience
  • Public Speaking & Presentations
  • Sarbanes-Oxley

Proficiencies

Certification:
Project Management Professional (PMP), Principal Certified Lotus Professional

Methodologies:
Project Management Body of Knowledge (PMBOK), Rational Unified Process (RUP), SDLC, requirements gathering, use cases, JAD

Industries:
Banking/finance, insurance, publishing, law, exposure to compliance, auditors and Sarbanes-Oxley

Communication:
Excellent interpersonal skills, negotiation & conflict resolution with development teams and stakeholders

Project Management Tools:
MS Project, Visio, Mercury ITG, MS Office, MS PowerPoint, RUP templates

Programming/Software:
Lotus Notes/Domino (R4 & R5), Domino.doc, Vignette Story Server (V5), PowerBuilder, DB2, Java, LotusScript, JavaScript, HTML, @Formula Language, Notes Agents, TCL, SQL, MS Access, SQL Server, Oracle, MacOS, VBA, Adobe Acrobat, Freelance Graphics, QuarkXPress, Windows, PCAnywhere, Dreamweaver, Flash, Photoshop, Illustrator


Professional Experience

Project Manager (Jun 05 - Present)
Injoy7 Technologies, Inc. (NY)

Short term consultation for an independent hedge fund accounting project, amongst other short-term projects that lasted anywhere from 2 weeks to 2 months.

Project Manager (Jun 02 - Present)
U.S. Trust/Charles Schwab (NJ)

Responsibilities increased from one to three distinct application & networking teams to deliver and support in-house and custom vendor applications (Lotus Notes, PowerBuilder, and web apps). Successfully managed offshore projects. Increased client satisfaction due to successful stakeholder management. Increased team loyalty and mentored developers in cross-functional environment. Successfully guided clients and developers to the "new" RUP process. Advisor for business and technology process improvement.

Managed projects through inception, elaboration, construction, and transition as well as ongoing support. Wrote RUP documents such as: Vision, Software Architecture, Use Case, Test Case, Security Review, Risk List, and Disaster Recovery plans. Incorporated relevant PMI-type documents in project plan (such as the Work Breakdown Structure). Incorporated mandatory use of Mercury ITG tools into project process. Successfully sold "buy-in" for new process with development teams, management, and clients. Involved in project concept, architecture and training. Attended meetings, strategized and managed high priority projects modifying existing applications to conform to Sarbanes-Oxley. Wrote training documents, trained multiple groups, and mentored business clients and developers on the RUP process. Was involved in high-level business processes, streamlined them, and translated them into a technical solution. In matrix environment, managed teams from different technical departments (infrastructure, DBAs, & QA, for example).

Projects: Lotus Notes migration, GEMS, Employee System Access, Travel & Expense, E*Service, Consecutive Absence Policy, Business Conduct & Ethics, Credit Approval System, Sales Presentation, "survey" apps

Project Lead (Jun 01 - Nov 01)
Conde Nast Publications (NY)

Led high profile projects from start to finish including requirements, architecture, documentation, and support.

Projects: Sales Tracking And Reporting Solution (STARS), Catering Requests, Comp/Promo, CreditCo

Project Lead/Senior Consultant (Jan 00 - Mar 01)
Xpedior Inc. (NY; Perth, Australia)

Handpicked to train Vignette to junior developers in Perth, Australia in the development of an international portal.

Projects: Inter.net Internet Portal, Xpedior Internal 401K Website, Online Repository System of Seminars (AMA), Multi-Database News Messaging System, Advertising Sales System, Corporate Tracking Database

Project Lead/Lead Developer (Apr 97 - Jan 00)
The Bank of New York (NY)

Led teams that evaluated Cobol code for Y2K compliance via the SEEC product. Led Lotus Notes & Web Development projects that were the basis for team and senior-level status reporting.

Projects: Y2K, many reporting and workflow-based applications for Quality Assurance, Project Management, and senior management

Freelance & Consultant Work (Apr 89 - Present)

New York: Corporate Education, websites, marketing/business plans, small development projects, small business consulting


Education

Pace University, Lubin School of Business (NY)
Bachelor of Business Administration (BBA)

Marketing/Advertising - Dean's List, President -- Pace University Marketing Association

Milton Academy (MA)
College Preparatory Boarding School

ABC Scholastic Student (A Better Chance, a minority organization that provides scholarships for eligible students to attend top private schools)


Memberships
Project Management Institute (PMI)
Testimonials

"That is the best information we have received in a long time. Thank you for letting us know what is happening. Communication seems to be a problem within this firm...you seem to be the exception." - Kenneth Thomas, UST

"I vote for Annika and Lynn for FASTEST TEAMWORK WITH RESULTS! Thanks to you both for your focus and expertise." - Bill Smith, UST

"Bizzy the Helper Bird rocks! You are awesome." - Craig White, UST



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